FAQ
How do I apply?
Online applications are now being accepted through our volunteer portal.
What happens after I have applied?
After you have registered, you will receive a confirmation email with further information. We will then be in contact once volunteer shifts are available with instructions on how to register for shifts through our volunteer portal.
How can I obtain further information?
My friend/family member and I would like to volunteer together, can we?
When submitting your application, you can nominate a friend/family member that you wish to volunteer with. Your request to volunteer with family members or friends will be taken into considering when allocating you to a volunteer role;
however, these requests are subject to availability.
Will I need to complete a Working with Vulnerable People check?
A valid NSW Working With Vulnerable People Check (or interstate equivalent) May be required for some volunteer roles. Volunteers in these roles will be contacted with further information.
Do I have to wear my ARC volunteer uniform?
Yes, the volunteer uniform (t-shirt and cap) is required to be worn for the duration of each shift.
Can I watch the competition for free if I volunteer
Yes, volunteers are welcome to come early, or stay after their shift to spectate. For example; volunteer in the morning, and you may stay for the remainder of the day at no cost.
Are volunteers covered by insurance?
Yes, Rowing Australia provides insurance cover for volunteers assisting with the event.
What qualifications and experience do I need?
Volunteers come from a range of backgrounds and age groups and are united by a love of the outdoors, enjoy interacting with people, have an interest in rowing and sport, an eagerness to learn and be a part of the event Team. All applications will be considered.
What training will I need to do?
To ensure volunteers have the necessary skills and information to perform their assigned roles effectively, both general and specific training will be provided. The training will include a briefing session, detailing emergency and general site guidelines, and on-site familiarisation.
I have volunteered before; do I still need to do the training?
Yes, training is compulsory for all volunteers. Each event is different in experiences, expectations, processes and procedures. It is important for the entire event workforce, including volunteers, staff and contractors, to be appropriately informed to be able to perform their allocated tasks and responsibilities, and to understand all current emergency procedures.
What will I be given to enable me to perform my role?
You will be provided with a volunteer uniform, an accreditation pass, and online access to our event manual. You will be required to wear your uniform and accreditation pass at all times for the duration of you shift. You will also be provided with onsite support during the event to enable you to perform your role with confidence and to the best of your ability.
What if I need to cancel?
If you need to cancel at any time after you have registered, you will need to notify the Volunteer Coordinator as soon as
possible to enable a replacement to be organised. Please email [email protected].
Can I take a break during my shift?
Yes, you are not expected to do the whole shift without a break. Volunteers will be given reasonable breaks when needed.
Your supervisor on the day will discuss breaks with you at the start of your shift. Please communicate to your supervisor if you have any specific requirements or require additional breaks.
I’ve changed my address/phone/name, what should I do?
You can update your details in the volunteer portal at any time. Alternatively, send your change of details to us as soon as possible, by email to [email protected].
HELP, my question wasn't answered here!
It’s OK, we’re here to help with any other questions that you might have.
Please send your question by email to [email protected], or contact Rowing Australia directly on 02 6214 3526.